New Patients

Your First Visit

Appointments may be made for all our locations by calling (210) 946-2020.

Appointment Hours:
Monday to Thursday   7:30 am - 5:00 pm
Fridays   7:30 am - 4:00 pm

First-time patients can download the forms below, fill them out and bring them to your appointment.

Mission Statement

Our practice is working together to realize a shared vision of uncompromising excellence in medical care.

To fulfill this mission, we are committed to:

  • Listening to those we are privileged to serve.
  • Earn the trust and respect of patients, profession and community.
  • Exceed your expectations.
  • Ensure a creative, challenging and compassionate professional environment.
  • Strive for continuous improvement at all levels.

Patient Forms

First-time patients can download these forms, fill them out and bring them to your appointment.

 

In order to view or print these forms you will need Adobe Acrobat Reader installed.
Click here to download it.

What to expect

Being well-prepared for your appointment will ensure that the doctor has all of the needed information to provide the best possible care for you. It also will help relieve any unnecessary anxiety you may be feeling.  A complete new patient exam with dilation of your eyes can take up to 2 hours in the office.  Exams without dilation typically are less than one hour.  We know your time is valuable and we will do our best to minimize waiting.  Emergencies or unforeseen circumstances can sometimes make the office visit longer.   Educate yourself on your symptoms by reviewing the content on this Web site. Also, take some time to review our staff page and familarize yourself with the doctors. We look forward to your first visit.

Refraction explained  

A common question in our office is "what is a refraction and why do I have to pay for it?".  First, a refraction is a careful measurement for your eyeglasses prescription using both an autorefractor and an instrument called a phoropter.  During this test you will be asked to look through the phoropter at the distant eye chart and asked, "which is more clear, one or two?" as the technician adjusts the phoropter setting.  When the best possible vision is reached the refraction is complete and the phoropter will give us the measurements for an your eyeglasses prescription.  You cannot recieve a new pair of glasses without a current refraction.  Some insurances will pay for your refraction, but many like Medicare will not.  This fee is collected at the end of your appointment in addition to any co-payment your insurance plan requires.  Should your insurance plan pay us for your refraction, you will be reimbursed accordingly.